Terms of service

1. General Information

Business Name: GUTTULA ABHILASH
Email: zeloraft@gmail.com
Phone: +91 93816 15433
Business Address: KPHB 5th phase road

2. Acceptance of Terms

By accessing or using any part of our website or purchasing from Zelo Raft, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the Terms, you may not access the website or use our services.

We reserve the right to update, change, or replace any part of these Terms at any time. Any updates will take effect immediately upon posting on our website.

3. Products and Services

Zelo Raft strives to ensure that all product descriptions, prices, and availability information are accurate. However, we reserve the right to:

Modify product details, prices, or discontinue products without prior notice.
Limit sales of our products or services to any person, geographic region, or jurisdiction, at our discretion.

All products are intended for personal use only and must not be resold without written consent from Zelo Raft.

4. Orders and Payments

All orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
Payments must be made through secure methods as indicated on our website. By submitting your payment information, you confirm that you have the right to use the payment method provided.

5. Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery times may vary based on your location and selected shipping method.
Zelo Raft is not liable for delays caused by external factors, such as customs clearance or courier service interruptions.

6. Returns and Refunds

Please refer to our [7-Day Return & Refund Policy] for detailed information on returns, exchanges, and refunds.

7. Intellectual Property

All content on the Zelo Raft website—including text, images, logos, graphics, and designs—is the exclusive property of Zelo Raft and is protected by copyright and trademark laws.
You may not reproduce, distribute, or exploit any content without our prior written consent.

8. Limitation of Liability

Zelo Raft shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the product in question.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Andhra Pradesh
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Andhra Pradesh.

11. Contact Information

For any questions regarding these Terms and Services, please contact us:

Zelo Raft
📍 Address: KPHB 5TH phase road
📞 Phone: +91 93816 15433
📧 Email: zeloraft@gmail.com